Cross-department interaction

Make the seams between departments work.

Most losses happen between departments, not inside them. EVC maps the seams, shows where value is lost, and gives each important seam an owner and an improvement loop.

The problem

What we usually see

Handoffs without an owner.

Teams wait for each other with no visibility.

Priorities set by escalation.

How it looks in EVC

Three scenarios

01

Seam map

Departments as nodes, flows as links. Line width shows value, colour shows losses.

02

A Flow Owner for each seam

Someone owns the handoff: asks recipients for ratings, reviews plan vs fact, proposes changes.

03

Change and compare

Mark a change on a flow, for example one approval removed, and compare equal periods before and after.

How it is measured

Numbers that describe value, not activity.

This is the core of EVC: departments as Value Transformers in one value system, linked by flows.

  • Loss at a seam: planned value of the giver vs realized value for the recipient
  • Response time of a flow
  • Share of rated handoffs
  • Net value of accepted changes

Next step

Start with one flow.

A pilot takes one department and two recipient departments over two periods. You will see the first seams within weeks.

Request a demo

See EVC on your own structure.

Tell us about your organisation. We will show EVC on an example close to yours and suggest a pilot: one department, two recipient departments, two periods.

  • A 45-minute call with a walkthrough on a generic example.
  • Cloud (EU) or on-premise, your choice.
  • Pricing on request, sized to your structure.

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